FAQ
How long will it take to receive my order?
For standard shipping, you should receive your order within 3-4 business days. Please allow up to 7 days for your package to be delivered before contacting us to open a lost box claim.
How do I check the status of my order?
Once your order is shipped we will send you the tracking number.
Where can I find the sizing information?
For all the information about sizes click here.
What are the shipping options?
All orders are shipped with DHL.
What is the return policy?
You can find all the information about our Return Policy here.
How do I make changes to an order I’ve already placed?
If the payment has been made, you can write to our customer service with your order number or call during working hours (Monday – Friday, 10 a.m.– 6 p.m.)
How do I contact your company if my question isn’t answered here?
You can find our contact information here. We will answer all your questions as soon as possible.